After shopping around for a transmission service center in the Asheville area, I found Jack Smith’s Transmissions and could not be happier with the service I received. The prices were reasonable and my car was repaired on time. Transmissions are really their specialty, but they do offer other services. Since that service, I have visited Jack Smith’s for brakes, wheel bearings, and a timing chain replacement. It is good to have a reliable place to service my car. Thanks to Tom, Kathy, and staff.
Many thanks to Tom for providing Asheville with a complete and quality auto repair service. Depending on Jack's Transmissions for ALL my auto maintenance, gives me great peace of mind! Additional thanks and appreciation to John for his strong integrity, quality workmanship and trustworthy attention to my auto maintenance.
We had recently moved to Asheville when our PT Cruiser's transmission locked up and we were stranded! I called a friend and he said "call Tom at Jack Smith's". We did and they got the car to their shop, helped us get home and went to work. We figured we'd need a new tranny, but the next day Tom called and said they fixed the problem and saved the transmission! Then we found out they also do all the normal and not so normal maintenance on all our vehicles. We recently bought a new car and when it was time for the 30K service from the dealer, I called Tom and he saved us $$$! Now we have a friend we trust and look forward to the TLC they give us and our cars.
I've been trusting my vehicles to the folks at Jack Smith's Transmissions for over 10 years. My first introduction to their service was when my car wouldn't start in Asheville and a passerby said that Jack Smith's would have it towed to their shop for free, so I called them and they did. That was just the beginning of a long and much appreciated relationship that has included repairs from rebuilding the transmission & maintaining it, to tune-ups, oil changes, brake work, etc. My impression is that they are very honest, hardworking, efficient & effective mechanics/owners and I highly recommend them to anyone looking for an all-around excellent way to repair/maintain your car at competitive prices. No more price shopping for me b/c I've learned the hard way that you get what you pay for. I'm sticking with Jack Smith's b/c they've proven over and over that they're quality people doing quality work. I'm grateful to them for treating me the way they would want to be treated, and after all these years of driving old cars, they're almost life family! Most sincerely,
We strongly believe in ensuring quality repairs and trust that our customer service is top notch! We treat our customers with the utmost professionalism and with sincere care, giving us an excellent customer service rating!